Frequently Asked Questions

Frequently Asked Questions

1. What services does Direct Revenue Services offer?
   We connect you with FCCA and FCA-registered Chartered Accountants for Self Assessment returns, property income accounting, capital gains tax filings, dividend income solutions, pension-related taxation, foreign income support, HMRC correspondence, and UK benefits claims (Child Benefit, Universal Credit, Marriage Allowance, Tax-Free Childcare, Working & Child Tax Credits).

2. How does your third-party model work?
   We aren’t the accountants ourselves. Instead, we source, vet, and manage certified accountants on your behalf—leveraging volume rates to deliver expert, HMRC-compliant services at nominal fees.

3. Who qualifies for your services?
   Our offerings are tailored for individuals, landlords, and self-employed professionals. We do not handle medium or large corporate tax affairs.

4. How much do your services cost?
   Pricing varies by service complexity. We negotiate bulk rates with our accountants so you benefit from transparent, fixed-fee pricing—no hidden charges.

5. How do I start my tax return?
   Simply fill out our online enquiry form or call us. We’ll assign a dedicated CA who’ll guide you through document submission, queries, and final HMRC filing.

6. What security measures protect my data?
   All client information is encrypted in transit and at rest. Our accountants adhere to strict FCA and data-protection standards, ensuring complete confidentiality.

7. Can you help with foreign income or UK-overseas tax compliance?
   Yes. Our accountants handle foreign income reporting, double-tax relief claims, and any HMRC correspondence related to cross-border taxation.

8. How long does it take to complete a Self Assessment return?
   Most straightforward Self Assessments are completed within 5–7 working days of receiving all necessary documents. Complex cases (property portfolios, capital gains) may take slightly longer.

9. Do you assist with UK benefit or tax credit claims?
   Absolutely. We guide and prepare applications for Child Benefit, Universal Credit, Marriage Allowance, Tax-Free Childcare, Working Tax Credit, and Child Tax Credit—maximizing your entitlements.

10. What if HMRC raises a query or enquiry?
    Your dedicated Chartered Accountant will manage all HMRC correspondence on your behalf, providing expert responses and ensuring full compliance at every stage.